Support services

  • You can optionally order professional software support services
  • We do not sell the product software license as the product is free software released under GNU General Public License.

Enterprise edition

Customers under support get the Enterprise edition of the product with these benefits:

  • Proxy Agent feature
  • Reporter: unlimited number of reports with possibility to automate their run
  • Ad hoc historical reporting including XLS/PDF/CSV output
  • Unlimited number of Pools, Volumes or SAN ports in each Custom Group
  • API for data export to 3rd party tools

Would you be interested in live Webex session with our expert to explain all product features on our demo site?

Apply here

Premium support

  • Professional product support services
  • Priority in bug fixing
  • Assistance with the tool installation, upgrade or migration
  • SLA: next business day response time for critical issues
  • New functionality implementation on request (if it is reasonable and possible)
  • Proxy agent feature
  • Report automation and customization (automated generation of reports in graphs, CSV, PDF or XLS format) report examples
  • Development of accounting reports as per customer request
  • Development of whatever reports or data exports from data collected by the tool
  • Prolong data retention time (all data is stored for 3 months then it's being averaged)

Use a quote form to get a quote or contact our sales for a price list.

Quote form

Have you got any question? Then contact us online via Live chat

Monitoring as a Service

We offer STOR2RRD as a Service when we host and operate performance monitoring of your storage infrastructure.